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Have a safe, warm and wonderful Christmas

Here’s everything you need to know this Christmas about our services and how we can help.

There are lots of helpful Christmas tips for staying warm and well, things to do with the kids and information on recycling and food waste.

You can also find out key information including emergency contacts, Christmas bin collections and office opening hours:

Usual Collection Day Revised Collection Day Change
Christmas Day Thursday 27 December 2 days late
Boxing Day Friday 28 December 2 days late
Thursday 27 December Saturday 29 December 2 days late
Friday 28 December Monday 31 December 2 days late
New Years Day (1 January) Wednesday 2 January 1 day late
Wednesday 2 January Thursday 3 January 1 day late
Thursday 3 January Friday 4 January 1 day late
Friday 4 January Saturday 5 January 1 day late
Usual Collection Day Change
Christmas Day 2 days late
Boxing Day 2 days late
Thursday 27 December 2 days late
Friday 28 December 2 days late
1 January 1 day late
Wednesday 2 January 1 day late
Thursday 3 January 1 day late
Friday 4 January 1 day late

Monday 24 December CLOSED
Christmas Day CLOSED
Boxing Day CLOSED
Thursday 27 December 08:15 - 16:00
Friday 28 December 08:15 - 16:00
Monday 31 December 08:15 - 16:00
New Years Day (1 January) CLOSED
Wednesday 2 January 08:00 - 17:00
Monday 24 December CLOSED
Christmas Day CLOSED
Boxing Day CLOSED
Thursday 27 December 08:15 - 16:00
Friday 28 December 08:15 - 16:00
Monday 31 December 08:15 - 16:00
1 January CLOSED
Wednesday 2 January 08:00 - 17:00

If you need to contact us urgently over Christmas call 01508 533633

Tips for a green Christmas...

Every Christmas a huge amount of waste is created, but with a little planning this can be easily reduced, reused or recycled. We may have a white Christmas this year but we can help you make it a green one with our festive tips and advice.

recycling-tips recycling-tips

See more recycling and food waste tips

Keep-Warm-&-well

"Baby its cold outsidddddee"

Cold homes have a significant impact on people's health. One of the best ways to keep yourself well during the winter is to stay warm. You can find out what help you can get to keep your home warm this winter on the NHS website. However we've compiled some top tips for those in a rush.

 Remember:

  • If you're not very mobile, are 65 or over, or have a health condition, such as heart or lung disease, heat your home to at least 18C (65F). 
  • Keep your bedroom at 18C all night if you can – and keep the bedroom window closed.
  • To reduce the risk of sudden infant death syndrome (SIDS), babies should sleep in rooms heated to between 16C and 20C.

If you're struggling to heat your home either financially or physically, there are several government schemes available such as Winter Fuel Payment and the Cold Weather Payment. Alongside this we can also offer support through advice from our Help Hub, or through a range of schemes.